Archive for Hosting status alerts
March 8, 2010 at 3:30 pm
· Filed under Hosting status alerts
We will be updating our Windows webservers between the hours of 02:00 and 06:00 on the mornings of Tuesday 9th March, Wednesday 10th March and Thursday 11th March.
During this time customers websites may be unavailable for a short period of time while the servers are restarted.
Status of this entry is Open
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March 7, 2010 at 11:19 am
· Filed under Hosting status alerts
Payment operations are failing at the moment, this includes adding and updating credit cards, and taking payments. We are investigating.
10:30 - The issue is now resolved.
Status of this entry is Open
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March 7, 2010 at 10:12 am
· Filed under Hosting status alerts
Due to an emergency maintenance, customers with websites on the Load Balanced server NAS14ENT will find their websites offline for a short time starting 09:10, 07/03/2010.
Status of this entry is Open
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February 26, 2010 at 9:50 pm
· Filed under Hosting status alerts
Customers will currently be unable to login to their control panels.
Engineers are investigating.
Status of this entry is Open
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February 13, 2010 at 7:08 pm
· Filed under Hosting status alerts
Customers with websites hosted on Linux web server 213.171.218.162 will currently be unable to access their websites.
18:10 - This is now resolved.
Status of this entry is Closed
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February 10, 2010 at 1:01 pm
· Filed under Hosting status alerts
Customers using Advanced mailboxes may currently be experiencing issues while sending emails to Hotmail addresses. Our engineers are currently working to resolve this issue.
Status of this entry is Open
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February 9, 2010 at 9:40 am
· Filed under Hosting status alerts
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Status of this entry is Open
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February 7, 2010 at 12:58 pm
· Filed under Hosting status alerts
Customers with websites hosted on Linux web server 213.171.218.129 will currently be unable to access their websites.
Status of this entry is Open
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February 6, 2010 at 12:31 pm
· Filed under Hosting status alerts
Some customers with Exchange mailboxes on server EXCH-BE33 may currently be unable to connect using Outlook. Outlook Web Access is unaffected by this issue.
Our engineers are investigating this issue as a priority, and we apologise for any inconvenience caused.
Status of this entry is Open
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February 5, 2010 at 6:16 pm
· Filed under Hosting status alerts
Our Reseller, Dedicated Customers and Sales Phone lines are currently unavailable.
At the moment please contact our support teams by raising a ticket via webform on our support site or by e-mail.
Our engineers are investigating to isolate the cause of this issue and restore services as a priority.
17:18 - Phone services were restored.
Status of this entry is Closed
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