Computer Support Blog

We will be performing maintenance within our dedicated server infrastructure at 4am on 31st March. No customer servers should be effected by this maintenance, however, the networks will be classed 'at-risk' whilst this is carried out. This maintenance is expected to last no more that 5 - 10 minutes.

We will be performing maintenance within our dedicated server infrastructure at 4am on 31st March. No customer servers should be effected by this maintenance, however, the networks will be classed 'at-risk' whilst this is carried out. This maintenance is expected to last no more that 5 - 10 minutes.

Some customers may be experiencing intermittent access to MatrixStats.

13:25 This has been resolved.

Some customers with sites hosted on 213.171.218.92 will find their sites currently unavailable.

We are working to resolve this.

Sites hosted on the web server 213.171.218.14 will be intermittently unavailable.

We are investigating.

Customers may currently be experiencing issues adding and amending card details

Sites hosted on the Windows web server 213.171.218.11 will be unavailable from 23:00 until 00:00 on Tuesday 24th March due to essential maintenance.

Customers with Windows load balanced websites stored on storage server nas03ent may find that their sites are unavailable at present.

07:26 - This issue is now resolved.

Some customers may currently be experiencing connection problems when trying to download their emails or view them through webmail.

Customer's with sites on our Windows platform may find they are currently experiencing intermittent access to their sites.

This is due to some upgrade work that is being carried out on our Windows platform.

04:00 - Issue should now be resolved.