Archive for September, 2009

System status announcement: Tue, 29 Sep 2009 00:28:21 +0100

Domains on Windows Storage Server nas01ent are currently unavailable.

Engineers are investigating.
Status of this entry is Open

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System status announcement: Fri, 18 Sep 2009 15:57:58 +0100

Customers on Linux web server 213.171.218.139 will currently be unable to view their websites.

Engineers are investigating.
Status of this entry is Open

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System status announcement: Fri, 18 Sep 2009 01:54:46 +0100

The registry operator for .tv domains is currently performing routine maintenance which is scheduled to be completed by 06:00.

The following functionality may be intermittently unavailable during this period:

- domain transfers
- domain management (for example changing name servers)
- domain registrations
- whois checks

This will only affect .tv domains.

06:00 - Maintenance complete.
Status of this entry is Closed

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System status announcement: Tue, 15 Sep 2009 16:18:33 +0100

Some customers may currently be experiencing intermittent email access using POP and webmail.

Engineers are investigating.

17:00 - This issue is now resolved.
Status of this entry is Closed

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System status announcement: Tue, 15 Sep 2009 09:54:26 +0100

Due to essential maintenance Linux shared hosting customers will not be able to access SSH.

10:00 - This is now complete.
Status of this entry is Closed

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System status announcement: Mon, 14 Sep 2009 10:11:56 +0100

Due to maintenance websites hosted on Windows web server 213.171.193.33 will be unavailable for a period of approximately 45 minutes between 23:00 and midnight on Monday 14th September.
Status of this entry is Open

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System status announcement: Fri, 11 Sep 2009 22:47:25 +0100

Due to essential maintenance sites hosted on Linux Servers 213.171.218.145 and 213.171.218.149 will be unavailable for a period of approximately 5 minutes between 2300 and 2330 on Friday 11th September.
Status of this entry is Open

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System status announcement: Fri, 11 Sep 2009 22:15:26 +0100

Due to essential maintenance databases on MySQL server 213.171.219.99 will be intermittently unavailable between 2200 and midnight on Friday 11th September.
Status of this entry is Open

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System status announcement: Fri, 11 Sep 2009 11:06:55 +0100

Due to emergency maintenance, customers with MySQL databases hosted on 213.171.219.99 may find that their databases are currently unavailable. This work should take approximately 1 hour.
Status of this entry is Open

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System status announcement: Wed, 09 Sep 2009 21:25:40 +0100

Some customers using Outlook 2007 may have been experiencing issues accessing their Exchange mailboxes. This appears to be related to a recent Microsoft Outlook update KB969907. Removing this update on the client PC appears to resolve the issue.

We are working with Microsoft for a permanent resolution to this. We can advise customers that removing this update does appear to resolve the issue, however we should also remind customers that Microsoft releases updates for a reason and we cannot be held accountable for any further issues due to removing this update.

The relevant update article can be found at http://support.microsoft.com/kb/969907

Please note that Outlook Web Access is fully functional and is not affected by this.
Status of this entry is Open

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