Computer Support Blog

Some of our e-mail and dedicated server customers have experienced connectivity issues this evening. All services have now been restored. We apologise for any inconvenience caused.
At the moment we are still experiencing problems with our phone system.
So if this outage has caused any further issues or you have any other enquiry please raise a support ticket via our webform.

Status of this entry is Open

Our engineers will be carrying out scheduled maintenance on the web server 213.171.218.103 from 22.00 on Thursday 21st January. This work is expected to take approximately two hours to complete. During this time any websites hosted on this server will be unavailable. We apologise for any inconvenience this work may cause.

Status of this entry is Open

Customers with sites on the server 213.171.218.129 may currently be experiencing problems viewing these sites.

We are investigating this issue.
Status of this entry is Open

Due to essential maintenance, some customers with the MatrixStats service will be unable to access their analytical data on the 20th January from 10:00pm until 11:00pm.
Status of this entry is Open

Due to essential maintenance customers with the MatrixStats service will be unable to access their analytical data on the 14th January from 10:00pm until Midnight.
Status of this entry is Open

Due to essential maintenance customers with the MatrixStats service will be unable to access their analytical data on the 11th January from 10:00pm until Midnight.
Status of this entry is Open

Some customers may currently be experiencing intermittent issues while attempting to connect to their Exchange mailboxes. Our engineers are investigating this issue as a priority, and we apologise for any inconvenience caused.
Status of this entry is Open

Customers with sites on the server 213.171.193.91 may currently be experiencing problems viewing these sites.

We are investigating this issue.

19:25 - Service has now been restored.
Status of this entry is Closed